Refund policy

BrowFix – Return & Refund Policy

Thank you for choosing BrowFix. We are committed to delivering high-quality products designed to enhance your beauty experience. Before completing your purchase, please carefully review our strict return and refund policy outlined below.

Final Sale Policy – No Returns or Refunds

All sales are final.

Once an order is placed and processed, no returns, exchanges, or refunds will be accepted under any circumstances.

Due to the nature of the product and our commitment to quality assurance, we do not offer refunds or accept returns for reasons including, but not limited to:

• Change of mind
• Product not meeting personal expectations
• Performance or application issues
• User error or misunderstanding of functionality

Defective or Damaged Products – Strict Conditions

In the rare event that your BrowFix product arrives completely defective or unusable upon arrival, you must contact our customer support team within 7 days of receiving the product.

If the product is confirmed by our team to be defective or unusable, we will offer a replacement or refund.

Please note:

• Only defective or unusable products qualify for review.
• Any product that has been used, opened, or functions in any capacity is considered operational and not eligible for return or refund.
• Claims submitted after 7 days from the date of delivery will not be considered.

Customer Support

If you believe your product meets the criteria for a defective item, please contact our support team within the 7-day window at:

browfixsupport@gmail.com

By completing your purchase, you acknowledge that you have read, understood, and agreed to this policy.

Thank you for your support and for choosing BrowFix.